Privacy Policy (This Document)
Covers data collection, storage, retention, and who can access your information. This is your main reference for personal data handling.
LEGAL REFERENCE
How We Handle Your Privacy at 888gj
Your account security and personal information are at the centre of how we operate. We've built our privacy framework around the payment rails you use—JazzCash, Easypaisa, SadaPay and...
Data encryption on all transfersThird-party payment securityPakistan-region compliance
What Information We Collect and Why
When you open an account with 888gj, we collect your name, email, phone number, and date of birth to verify your identity and set up your wallet. We also record your gameplay activity, deposit and withdrawal history, and device information (IP address, browser type, operating system) to detect fraud and maintain account integrity. Payment processors like JazzCash, Easypaisa, SadaPay and Raast share
transaction confirmations with us for settlement and dispute resolution. We do not sell or share your personal data with marketing third parties. We retain account records for the duration of your membership and for five years after closure where local law requires it. All data is encrypted in transit and at rest using industry-standard protocols.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SECURITY MEASURES
How We Keep Your Data Safe
Privacy protection isn't a feature we add—it's built into every part of our platform. From the moment you create your account to every deposit you make through JazzCash, Easypaisa, SadaPay or Raast...
Encryption Standard
All data in transit uses TLS 1.3 encryption. Stored account records are encrypted at rest with AES-256. Payment information never passes through our databases—processors handle settlement directly.
Quarterly Audits
We conduct internal security reviews every quarter and engage independent auditors annually. Results inform our data handling practices and infrastructure upgrades.
Access Controls
Only authorised team members can view account data, and only when needed for support, fraud prevention, or regulatory compliance. All access is logged and reviewed monthly.
Payment Integration
JazzCash, Easypaisa, SadaPay and Raast handle all financial data. We receive transaction confirmations only—never card numbers, PINs, or bank details.
Breach Response
If we detect unauthorised access to your account, we notify you within 24 hours and reset your session. We document all incidents and report them to relevant authorities.
Two-Factor Auth
Enable 2FA in your security settings to require a code from your phone when logging in from a new device. This adds a second layer beyond your password.
POLICY CONSISTENCY
How This Privacy Policy Works With Our Other Terms
Your privacy rights are also covered in our Terms of Service, Cookie Policy, and Payment Terms. Each document protects a specific part of your relationship with 888gj. This Privacy Policy is the...
Cookie & Tracking Policy
Explains how we use cookies, web beacons, and analytics to understand site usage and prevent fraud. You can manage preferences in your browser settings.
Payment Terms
Details how JazzCash, Easypaisa, SadaPay and Raast deposits and withdrawals are processed, verified, and settled between your bank and our merchant account.
Terms of Service
Defines your account rights, gameplay rules, deposit and withdrawal conditions, and dispute resolution. Privacy is one aspect covered here.
Responsible Conduct Policy
Outlines account controls and tools available to you. Links to our approach to account security and personal data protection during account suspension or closure.
Data Retention Schedule
Specifies how long we keep different types of records—account info, transactions, support chat logs, IP logs—after your account closes or you request deletion.
Third-Party Processors
Lists processors who handle your data on our behalf (payment gateways, hosting providers, analytics). Each signs a data protection agreement with us.
POLICY PILLARS
Core Principles Behind Our Privacy Framework
We don't ask for more information than we need, we don't keep it longer than necessary, and we don't share it without your explicit permission. These three principles...
Minimal Collection
We ask for your name, email, phone and date of...
Clear Retention
Account records stay with us while your account is active...
No Third-Party Sales
We do not sell your personal information to advertisers, data...
Your Data Rights
You can request a copy of all your personal data...
Cookie Control
Essential cookies keep you logged in and prevent fraud. Analytics...
Change Notification
If we change this privacy policy in a material way...
Frequently Asked Questions About Our Privacy Practices
No. Your payment processor—JazzCash, Easypaisa, SadaPay or Raast—handles all account and card details directly. We receive only a transaction confirmation with your name and amount. Your bank details, PINs, and payment credentials never pass through our servers.
We retain your account records for five years after closure to comply with anti-money-laundering and tax regulations. Personal information (name, email, phone) is deleted after this period. You can request earlier deletion where local law permits, but some records may be retained for legal reasons.
Yes. Go to your account Settings, select 'Privacy & Data', and click 'Download My Data'. We'll compile your profile, transaction history, support chat logs, and any other data we hold. You'll receive it within five business days via encrypted email.
Only authorised support, compliance, and fraud-prevention staff can view your account data, and only when needed to help you, detect fraud, or meet legal obligations. All access is logged. We do not share your information with other players, advertisers, or external companies.
We notify you immediately via email and SMS if unauthorised access occurs. We reset your session, recommend a password change, and provide steps to secure your account. We report the breach to relevant authorities and conduct a full audit. Your payment processor is notified as well.
You can close your account in Settings anytime. Personal information is then anonymised for analytics purposes. Regulatory records (deposits, withdrawals, KYC documents) are retained for five years as required by law. You can request deletion after the retention period by emailing [email protected].
Open your account Settings, go to Security, and select 'Enable 2FA'. Download an authenticator app like Google Authenticator or Authy, scan the QR code we provide, and save your backup codes. From then on, you'll need a code from your phone to log in from new devices.